Sub-theme 46: Managing Human Resources in the “Digitalized” Public Sector: The Struggle between Internal and External Sources in the Post-Pandemic World
Convenors:
Andrea Tomo, University of Naples Federico II, Italy
Carl Yngfalk, Stockholm University Business School & SCORE, Sweden
Manuela Barreca, Università della Svizzera Italiana (USI)
Session I: Thursday, July 04, 09:00 to 10:30, U6-P4-Massa
Governance and Transformation
Chair: Andrea Tomo
Darren McCabe
At the crossroads of translation and paradox: A qualitative study of transformation in a UK public sector organization
Lucio Todisco, Gianluigi Mangia, Paolo Canonico and Andrea Tomo
New forms of work in the era of digitalization: Anticipatory governance in response to the organizational challenges of public
administration
Jonghyuk Cha, Eun-A Kim and Jonghwa Choi
Organising the process of the digital transformation of government: The case of South Korea and the UK
Fulvio Scognamiglio and Davide Giacomini
Trust within network governance: A systematic literature review
Session II: Thursday, July 04, 11:00 to 12:30, U6-P4-Massa
HRM Practices I
Chair: Manuela Barreca
Sue Williamson, Helen L. Taylor, Uma Jogulu and Judy Lundy
Hybrid working in the public service: An examination of paradoxes
Filippo Ferrarini, Arianna Costantini, Ylenia Curzi and Franco Fraccaroli
Job characteristics and organizational citizenship behavior: Does flexible working time matter? Evidence from the public sector
Alessia Berni, Andrea Tomo, Aizhan Tursunbayeva, Mario Pezzillo Iacono and Gilda Antonelli
Human-centred and sustainable future of work in Italian public sector
Ina Strickstrock and Karin Kreutzer
The effect of smart work on management practice in a German social welfare organization
Session III: Thursday, July 04, 14:00 to 15:30, U6-P4-Massa
Knowledge, Leadership and Motivation
Chair: Carl Yngfalk
Dima Mohanna and Sari Mansour
How does organizational support for innovation enhance knowledge sharing among teleworkers and office workers?
Davide de Gennaro, Filomena Buonocore, Domenico Salvatore and Alessandra Lazazzara
Empowering leadership and public service motivation: Enhancing job crafting in the era of public sector reforms
Aditi Thakur and Vedant Kaul
Does supervision matter for street-level bureaucrats? Examining accountability and work engagement relationship
Nicola Capolupo, Angelo Rosa, Giuliano Marolla, Davide Giacomini and Paola Adinolfi
Digital transformation in public organizations: The role of transformational digital leadership
Session IV: Friday, July 05, 09:00 to 10:30, U6-P4-Massa
Behaviours, Communication and Other Inter-Relationship Issues
Chair: Manuela Barreca
Alessandra Ricciardelli, Francesco Manfredi and Lorenzo Mercurio
How deviant workplace behavior affects digital transformation in the public sector: Evidence from Italy
Vincenzo Mariano Russo and Lucio Todisco
"Sail" in organizational change: The role of communication in the "next normal" of public sector
Lorenzo Mercurio, Maddalena Illario and Lucio Todisco
The dialogic approach as a managerial tool for managing organizational change: A practical perspective for the public sector
Caterina Farao, Chiara Ronchetti, Roberto Michele Celentano and Alfredo Biffi
Soft skills and behavioral aspects: A configurational approach in the courts of north-west of Lombardy (Italy)
Session V: Friday, July 05, 11:00 to 12:30, U6-P4-Massa
HRM Practices II
Chair: Carl Yngfalk
Sabrina Wyss, Ronja Friedl and Raimund Hasse
Professionals as clients: An investigation of institutional changes in schools and universities
Mariavittoria Cicellin, Adriana Scuotto and Stefano Consiglio
The impact of pandemic and the new challenges of human resources management in the Third Sector. A case study
Maria Menshikova, Isabella Bonacci, Lucia Aiello and Danila Scarozza
The future of project management: The use of Artificial Intelligence for redefining organization, roles and competencies
Sarita Laine and Ari Kuismin
Knowledge work and work-life boundaries: “Boundary paradoxes” in a digitalized public sector organization
Session VI: Friday, July 05, 14:00 to 15:30, U6-P4-Massa
Organizational Practices/Micro-Level
Chair: Andrea Tomo
Davide Giacomini, Davide Tonoli and Giacomo Carli
Embracing digital transformation in the public sector: Insights from the perspective of public servants
Vlora Isufi and Martina Eberl
New work and its effects on the psychological empowerment of employees within the public sector
Lorenzo Mizzau, Alberto Monti and Teresina Torre
Working in the public sector in the post pandemic: New or old normal? The case of an Italian public administration
Session VII: Saturday, July 06, 09:00 to 10:30, U6-P4-Massa
Algorithmic Public Administration
Chair: Manuela Barreca
Giuseppe Modarelli, Lucio Todisco, Christian Rainero and Gianluigi Mangia
Challenges and opportunities of big data and information systems in the public sector: A managerial perspective from the lens
of Chomskian generative grammar and personalism
Carl Yngfalk
Citizen-consumer surveillance in public service delivery: Organizational (ir)responsibility and ethics under digital consumerism
Federica Langella
From evolution to revolution: The digital twin and the transformation of human resources management in public administrations
Session VIII: Saturday, July 06, 11:00 to 12:30, U6-P4-Massa
Workplace, Well-Being and Work-Life Balance
Chair: Carl Yngfalk
Mudit Shukla, Divya Tyagi and Sushanta Mishra
Are your employees burning out even while working from home? Deciphering the antecedents of burnout using two time-lagged
studies
Elisabeth F. Mueller and Julia Thaler
Individual well-being in the “digitalized” public sector – A job demands-resources perspective
Giuseppe Ceci, Michela Iannotta and Mauro Gatti
Smart working in the public sector: A trade-off between isolation and work-life balance?
Andrea Tomo
Making sense of the (home) workplace during and after COVID-19: The experience from the Italian public sector