Sub-theme 34: Digital Disruption: Professions at the Crossroads?
Convenors:
James Faulconbridge, Lancaster University Management School, United Kingdom
Frida Pemer, Stockholm School of Economics, Sweden
Tale Skjølsvik, OsloMet University, Norway
Session I: Thursday, July 04, 09:00 to 10:30, U6-P2-2117
Identity
Chair: TBD
Felix Genth, Dorina Kurta and Jaromir Junne
Shifting boundaries between "pure" and "dirty work" in social care: digitization projects as an opportunity to renegotiate
professional identities
Discussant(s): [tba]
Opening words by convenors and introductions
Session II: Thursday, July 04, 11:00 to 12:30, U6-P2-2117
Healthcare
Chair: TBD
Siddhant Ritwick, Johanna Moisander and Kushagra Bhatnagar
Platform Professionalism – Mechanisms and Consequences of Lay Evaluation on Online platforms for Professionals
Discussant(s): Árni Halldórsson, Henrietta Arwin & Ewa Wikström
Francesco Bonifacio
Towards a platform professionalism? The case of online psychotherapy platforms
Discussant(s): Siddhant Ritwick, Katarina Moisander & Kushagra Bhatnagar
Sumati Ahuja
Technology and identity in healthcare
Discussant(s): Francesco Bonifacio
Árni Halldórsson, Henrietta Arwin and Ewa Wikström
Physician’s professional role: “Being” and “becoming” in a digital transformation
Discussant(s): Sumati Ahuja
Session III: Thursday, July 04, 14:00 to 15:30, U6-P2-2117
Digital Change
Chair: TBD
Nanna Gillberg, Christian Gadolin, Maria Edström and Ewa Wikström
Adapting to digital change(?): Reshaping of competence among knowledge-intensive professions
Discussant(s): Pinar Guven Uslu & Saja Alsahlawi
Judith Becker
Digital transformation along professional boundaries within Professional Service Firms (PSF) using the example of on-site
pharmacies in Germany
Discussant(s): Marilena Diel, Clarissa E. Weber & Christian P. Kortkamp
Pinar Guven Uslu and Saja Alsahlawi
Impact of digital technologies in accounting firms: Changes in accounting practice and activities of accountants
Discussant(s): Judith Becker
Marilena Diel, Clarissa E. Weber and Christian P. Kortkamp
Making it work but keeping it small – Professionals’ engagement with self-initiated digital change
Discussant(s): Nanna Gillberg, Christian Gadolin, Maria Edström & Ewa Wikström
Session IV: Friday, July 05, 09:00 to 10:30, U6-P2-2117
Generative AI
Chair: TBD
Masashi Goto
How generative AI can enhance professionals’ knowledge sharing and learning: The case of a virtual community of practice for
lawyers
Discussant(s): Mark Dowsett, Neil Maiden & Ruben van Werven
James Faulconbridge, Martin Spring, Kasper Trolle Elmholdt, Frida Pemer, Aline P. Seepma and Tale Skjølsvik
Generative machine learning and professional knowledge work: A literature review and research agenda
Discussant(s): Ian Rodgers & Mari Sako
Ian Rodgers and Mari Sako
Prompt engineering for generative AI in PSFs: Boundary-spanning learning pathways and implications for professional jurisdictions
Discussant(s): Masashi Goto
Mark Dowsett
Generative disruption: Creative professionals, identity and the rise of GenAI
Discussant(s): James Faulconbridge, Martin Spring, Kasper Trolle Elmholdt, Frida Pemer, Aline P. Seepma & Tale Skjølsvik
Session V: Friday, July 05, 11:00 to 12:30, U6-P2-2117
Leadership
Chair: TBD
Anna Jonsson, Charlotta Kronblad and Frida Pemer
Leadership
at the crossroads: How to lead professionals in times of digital transformation
Discussant(s): Tale Skjølsvik & Tatjana Titareva
Svjetlana Pantic Dragisic and Frida Pemer
Digital disruption of professional work? Renegotiating leader- and followership relations in the hybrid workplace
Discussant(s): Anna Jonsson, Charlotta Kronblad & Frida Pemer
Tale Skjølsvik and Tatjana Titareva
Artificial intelligence (AI) leadership: Leading with AI and leading AI adoption
Discussant(s): Svjetlana Pantic Dragisic & Frida Pemer
Session VI: Friday, July 05, 14:00 to 15:30, U6-P2-2117
Boundaries
Chair: TBD
Charlotte Jonasson
Recovering from digital failure: Navigating professional and organizational boundaries in the aftermath of major setbacks
in healthcare digitalization
Discussant(s): Ruilin Huang
Ruilin Huang
Victors’ burden: Boundary control in generous organizations
Discussant(s): Charlotte Jonasson
Concluding remarks and way forward by convenors
Session VII: Saturday, July 06, 09:00 to 10:30, U6-P2-2117
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Session VIII: Saturday, July 06, 11:00 to 12:30, U6-P2-2117
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