Sub-theme 55: Organizing for Multiculturalism: Between Conflict and Inclusion [HYBRID] ---> MERGED with sub-theme 76
Call for Papers
Organizing for wellbeing at work and for the good life more broadly is an interest that practitioners and scholars increasingly
share. In organizational contexts characterized by cultural, national, ethnic, and religious diversity, a path towards the
good life is imagined through social equality and inclusion. But (how) do organizations promote social equality and inclusion?
There are inherent tensions in the relationships among concepts such as equality, equity, diversity, inclusion, and organization.
Reflecting the overall theme of the conference and continuing the engaging conversations in earlier sub-themes at EGOS Colloquia
on migration, ethnicity, multiculturalism, and nationalism (2015, 2017, 2019, and 2021), the aim of this sub-theme is to stimulate
further discussion on the connections between these issues. Specifically, the sub-theme invites theoretical and empirical
research on the relationship between multiculturalism at various levels of analysis – including cultural, national, ethnic,
and religious diversity in work teams, organizations, and communities – and the workplace values and practices related but
not limited to equality and equity, justice and fairness, redistribution and recognition, conflict and cohesion, wellbeing
and inclusion.
Critical inclusion studies, for example, demonstrate some of the conflicts inherent in organizing
for multiculturalism. This line of research uncovers the mechanisms preventing migrants and ethnic minorities from actually
feeling included in organizations, showing that inclusion and exclusion are inevitably the two sides of the same coin (Dobusch,
2014; Ponzoni et al., 2017). Organizational efforts to include cultural, national, and ethnic minorities unavoidably come
with ‘strings attached’ (Ortlieb et al., 2021), revealing the managerial limits of embracing that ‘diversity is good’ (Morillas
& Romani, 2022). Likewise, postcolonial perspectives alerted us to critically scrutinize organizational practices that
putatively ‘bring good’ to workers in foreign countries (Banerjee, 2021; Boussebaa et al., 2014) and remain sceptical about
hegemonic Western scholarship theorizing inclusion (Pio, 2021).
Discourses on diversity in organizational
practice and scholarship have taken a strong turn toward the immaterial by emphasizing identity and inclusion (Nkomo et al.,
2019), but such viewpoints diminish the significance of minority status for material outcomes such as employment opportunities
and career prospects (Bell et al., 2018; Noon, 2007; Zanoni, 2011). In economically important contexts such as those of organizations,
justice is strongly connected to the distribution of fixed goods (Konow et al., 2020). Equity as well as equality, among other
distributive rules (e.g., based on need), are necessary. Organizing for multiculturalism involves at least two basic and inevitable
forms of conflict: one stems from equity violations and results in overt conflict involving attempts to restore justice, and
the other stems from equality violations and results in non-directed conflict that is symptomatic of decreased social cohesion
(Kabanoff, 1991).
Organizations employing migrants and ethnic minorities may experience decreased cohesion
not only because of identity violations but also because of breakdowns in reciprocity and cooperation, stemming from unequal
power relations and status differences associated with national origin (Paunova, 2020). Organizing for multiculturalism calls
for redistribution as well as recognition (Fraser, 2001; Honneth, 2001). Acknowledging that justice is concerned with both
the distribution of economic goods and the distribution of conditions and goods that affect wellbeing, this sub-theme welcomes
scholarly work concerned with migration, diversity management, ethnicity, refugees, post-colonial, and critical race studies.
We are particularly interested in work that pushes the frontiers of current organizational research. Papers
may address any of these or related topics:
What does the good life mean in the context of multiculturalism? How can organizations promote the good life in multicultural societies?
What bearing does multiculturalism have on individual and collective wellbeing, as well as organizational resilience and cohesion, innovation and progress?
How can migrants and individuals from minority cultural backgrounds act as change agents to promote equality, equity, justice, and fairness?
What forms of conflict emerge when organizing for multiculturalism?
What are the boundaries between recognition and redistribution in the context of diverse organizations?
How are migrant status, ethnicity, race, nationality, and religion related to other bases of inequality and inequity such as gender, disability status, age, and class?
What are the (potential) conflicts related to efforts to recognize, include and promote the good life of different historically disadvantaged groups (e.g., contemporary migrants and ethnic minorities) in organizations?
References
- Banerjee, B. (2021): “Modern slavery is an enabling condition of global neoliberal capitalism: Commentary on modern slavery in Business.” Business and Society, 60 (2), 415–419.
- Bell, M.P., Leopold, J., Berry, D., & Hall, A.V. (2018): “Diversity, discrimination, and persistent inequality: Hope for the future through the solidarity economy movement.” Journal of Social Issues, 74 (2), 224–243.
- Boussebaa, M., Sinha, S., & Gabriel, Y. (2014): “Englishization in offshore call centers: A postcolonial perspective.” Journal of International Business Studies, 45 (9), 1152–1169.
- Dobusch, L. (2014) “How exclusive are inclusive organisations?” Equality, Diversity and Inclusion, 33 (3), 220–234.
- Fraser, N. (2001): “Recognition without ethics?” Theory, Culture & Society, 18 (2–3), 21–42.
- Honneth, A. (2001): “Recognition or redistribution?” Theory, Culture & Society, 18 (2–3), 43–55.
- Kabanoff, B. (1991): “Equity, equality, power, and conflict.” Academy of Management Review, 16 (2), 416–441.
- Konow, J., Saijo, T., & Akai, K. (2020): “Equity versus equality: Spectators, stakeholders and groups.” Journal of Economic Psychology, 77, https://www.sciencedirect.com/science/article/abs/pii/S016748701830655X.
- Morillas, M., & Romani, L. (2022): “Ideology, doxa, and critical reflexive learning: The possibilities and limits of thinking that ‘diversity is good’.” Management Learning., first published online on March 1, 2022, https://doi.org/10.1177/13505076221074632.
- Nkomo, S.M., Bell, M.P., Roberts, L.M., Joshi, A., & Thatcher, S.M. (2019): “Diversity at a critical juncture: New theories for a complex phenomenon.” Academy of Management Review, 44 (3), 498–517.
- Noon, M. (2007): “The fatal flaws of diversity and the business case for ethnic minorities.” Work, Employment and Society, 21 (4), 773–784.
- Ortlieb, R., Glauninger, E., & Weiss, S. (2021): “Organizational inclusion and identity regulation: How inclusive organizations form ‘Good’, ‘Glorious’ and ‘Grateful’ refugees.” Organization, 28 (2), 266–288.
- Paunova, M. (2020): “Diversity as Heterogeneity and Inequality: The Case of Nationality.” In: S.N. Just, A. Risberg & F. Villesèche (eds.): The Routledge Companion to Organizational Diversity Research Methods. London: Routledge, 107–121.
- Pio, E. (2021): “Footfalls and heart-prints for Indigenous inclusion.” Organization, 28 (6), 879–902.
- Ponzoni, E., Ghorashi, H., & van der Raad, S. (2017): “Caught between norm and difference: Narratives on refugees’ inclusion in organizations.” Equality, Diversity and Inclusion, 36 (3), 222–237.
- Zanoni, P. (2011): “Diversity in the lean automobile factory: Doing class through gender, disability and age.” Organization, 18 (1), 105–127.