Sub-theme 61: The New Frontiers of Co-Presence: Navigating Human Connection in Hybrid and AI-enhanced Organizational Settings
Call for Papers
Call for short
papers (pdf)
The world of work and organizing stands at a critical juncture. Organizations face an unprecedented
wave of hybridization (Petani & Mengis, 2024) and AI integration (Anthony et al., 2024) where human interactions are increasingly
mediated by, entangled with or even replaced by artificial agents. These technologies not only enable new forms of collaboration,
but also fundamentally reshape how we experience presence and absence, belonging and alienation, connection and disconnection
in organizational settings. Exploring these dynamics seems crucial for maintaining organizational cohesion and solidarity,
fostering creativity, and supporting well-being in increasingly hybrid work environments (Aroles & Küpers, 2022; Hafermalz
& Riemer, 2020; Hondros et al., 2024). This sub-theme aims to investigate how the concept of co-presence can help organization
scholars understand – and potentially enhance – human connections in modern organizational contexts.
The
conceptualization of co-presence has undergone significant transformation, challenging traditional assumptions about physical
proximity and social interaction. Early perspectives, grounded in the micro-sociologies of Durkheim (1912) and Goffman (1959),
privileged physical co-location and face-to-face interactions as fundamental prerequisites for creating collective effervescence
and social bonds (Collins, 2020; Vine, 2023). However, this view has been increasingly problematized by contemporary organizational
realities (Bancou, 2024; Gibson, 2020; Grabher et al., 2018; Taskin et al., 2024; Schiemer et al., 2022; Vidolov, 2022). For
instance, Knorr-Cetina’s (2009, p. 63) concept of ‘synthetic situations’ demonstrated that purely physical co-presence can
no longer serve as the “basic working unit” for studying social situations in our interconnected world. This theoretical shift
has opened new avenues for approaching co-presence, with scholars extending the concept beyond spatial proximity to encompass
various forms of technologically mediated connection (Campos-Castillo & Hitlin, 2013; Zhao, 2003). These developments
raise fundamental questions about how we experience and organize being together in settings where the boundaries between physical,
virtual, and AI- mediated interactions become increasingly porous.
The lack of informal interactions and
spontaneous encounters can foster sentiments of social isolation and invisibility, potentially making the social fabric of
organizations more fragile (Endrissat & Islam, 2022). Even when co-workers stay connected through digital technologies,
new phenomena like ‘present-but-online’ behaviors emerge (Christensen & Foss, 2021), affecting attention patterns and
social dynamics. Recent work highlights how the individualizing tendency of hybrid work arrangements creates ‘new vulnerabilities’
within organizational collectives, suggesting the need to reframe co-presence and its link with vulnerability (Bancou, 2024).
Research has also shown that platforms in otherwise alienating online work environments can serve as safe ‘spaces of appearance’,
enabling the emergence of personal meaning and identity (Hondros, 2023) based on mutual awareness. Furthermore, research has
emphasized the need to organize co-presence in both physical and virtual environments, arguing that an oscillation between
‘converging’ and ‘diverging’ co-presence – taken as “individuals’ active and mutual orientation towards one another” – facilitates
creative collaboration (Schiemer et al., 2022, p. 2).
In light of these developments, we face a critical
paradox: while human connection remains essential to organizational life, our increasingly hybrid and AI-enhanced work environments
may fundamentally transform– or even challenge – how we experience and organize co- presence. How can we sustain authentic
connections and collective engagement in settings where the boundaries between physical, virtual, and AI-mediated interactions
become increasingly blurred? What new theoretical frameworks and methodological approaches do we need to understand and support
co-presence in these emerging organizational contexts?
To address these questions, this sub-theme aims to
invite scholarship that seeks to integrate and extend our understanding of co-presence in novel ways. While recent developments
in phenomenology, social psychology, economic geography or communication studies have provided valuable insights into presence
and connection, these have been only partially integrated into organizational research. At the same time, organizational scholars
have developed rich insights about hybrid work and human-AI collaboration that could significantly inform broader theoretical
discussions about co-presence (e.g., Chamakiotis et al., 2024; de Vaujany et al., 2021; Justesen & Plesner, 2023; Moser
et al., 2022; Vesala, 2023).
Furthermore, organizational research has intensified its interest in organizational
spaces and places as socially constructed (e.g. Cnossen & Bencherki, 2019; Dacin et al., 2024; De Vaujany et al., 2019;
Yacoub & Haeflinger, 2024) or atmospheric (Jørgensen & Holt, 2019; Leclair, 2023), and the concept of co-presence
as a sense of ‘being aware’ (Grabher et al., 2018) or ‘becoming together’ (Bancou, 2024) can meaningfully contribute to these
debates. The purpose of this sub-theme is thus to help update our understanding of co-presence in ways that bridge different
theoretical traditions and methodological approaches, while addressing the practical challenges that modern organizations
face.
Some potential directions which are interesting from the perspective of the proposed sub-theme:
Empirical avenues:
Examining co-presence across diverse organizational configurations (platform organizations, virtual teams, immersive environments, AI-enhanced workplaces)
Understanding temporal presence and absence patterns in technology-mediated work settings
Studying co-presence dynamics in creative and knowledge-intensive work
Analyzing the transformation of organizational culture and social bonds in hybrid environments
Investigating emergent forms of human-AI interaction and collaboration
Theoretical avenues:
Developing frameworks that capture the complexity of co-presence in AI-enhanced settings
Building integrative perspectives that bridge phenomenology, process philosophy, sociomateriality, and practice theories
Conceptualizing collective presence in contemporary hybrid environments
Understanding the interplay between human and artificial presence
Theorizing embodiment and affect in technology-mediated work contexts
Methodological avenues:
Crafting innovative approaches for studying co-presence across multiple spaces and modalities
Developing methods suited to capture hybrid interactions and experiences
Designing techniques for investigating human-AI relationships through co-presence
Adapting research tools for contemporary forms of presence
Advancing ethnographic approaches for complex organizational settings
This sub-theme’s focus on co-presence aligns particularly
well with the 42nd EGOS Colloquium’s innovative hybrid organizing model. As the first EGOS Colloquium to adopt a primarily
online format complemented by localized face-to-face interactions, the Colloquium itself becomes a living laboratory for examining
how academic communities can maintain connections and collective engagement across physical and virtual spaces. This format
offers an unprecedented opportunity to reflect on and experiment with new forms of scholarly co- presence and community building.
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