Sub-theme 66: What It Means to Be Human? Applying a Paradox Perspective to Investigate the Risks and Opportunities of a More-than-Human Organization

Convenors:
Marco Berti
Universidade Nova de Lisboa, Portugal
Camille Pradies
EDHEC Business School, France
Angela Greco
Delft University of Technology, The Netherlands

Call for Papers


Call for short papers (pdf)

In the third millennium, organizations face unprecedented challenges as they balance immense power with equally significant responsibility. While organizations continue to innovate and shape society, their impact on both human and non-human entities has raised ethical concerns and demands for new perspectives on power, responsibility, and sustainability. Organizational Paradox Theory (Berti et al., 2021; Smith & Lewis, 2011) exploring how organizations manage competing demands and tensions, provides a compelling lens through which to understand these complex dynamics. This sub-theme explores how paradoxical tensions emerge as organizations navigate the interplay between humans, technology, and nature, all within a “more-than-human” framework.
The sub-theme invites scholars to investigate how organizations reconcile the tensions between growth and sustainability, control and autonomy, human and non-human agency. For instance, as organizations leverage artificial intelligence and smart technologies, they must balance the benefits of technological progress with concerns about ethical responsibility and environmental stewardship (Raisch & Fomina, 2025). Similarly, as organizations engage with ecological systems, they must navigate the paradox of fostering both economic development and environmental conservation (Hahn et al., 2014; Hahn et al., 2015).
Key questions include: How do organizations manage the paradox of human and non-human agency in shaping organizational outcomes? How can paradox theory help reframe ethical responsibility in a more-than-human world? What strategies can organizations employ to balance competing demands for technological innovation and ecological sustainability?
 
What you have just read above (namely, the paragraphs in italics) was generated by ChatGPT 4, answering a prompt which included the Call for Sub-themes for the 42nd EGOS Colloquium 2026 and the simple request of writing a 200 words proposal inspired by organizational paradox theory. The result is both impressive and underwhelming. Yet, by looking at what is NOT included in this AI generated proposal we can formulate a more insightful and stimulating call for this sub-theme.
 
First, it is useful examining how – with all its novelty – AI is revealing some not so novel dynamics. The tension between AI as a means to augment and as a means to replace human agency (Raisch & Krakowski, 2021), and the possibility to use technology as an exploitation and control based on the creation of docile, ‘cybernised’ employees’ have been recognized for over a century (think of Charlie Chaplin’s Modern Times or Fritz Lang’s Metropolis). Technology can both solidify the status quo, reinforcing the position of already powerful actors who can mobilize resources and control communication flows, and can shift rules of engagement enabling dialectical change (Clegg, 2023). AI also makes salient the paradoxical tension between exploitation, boosted by the automation allowed by dumb machines and acritical thinking, and exploration, which demands to explore new avenues of thought (Alvesson & Spicer, 2012; Luger et al., 2018; Papachroni et al., 2014).
 
Some innovations may also introduce new, previously not encountered tensions. The increased usage of large language models (such as ChatGPT or CoPilot), presents for example new challenges in distinguishing the quality of an argument from the quality of the argumentation. These eager-to-please models lack authentic understanding but their capacity to process enormous amounts of information and to produce very plausible narratives increases the risk of falling for a fallacious argument that sounds plausible. Thus, it leads us to interrogate on the tension between communication and facts.
 
Another fundamental tensions that AI reveals is one between reasoning, emotions, and identity. The knotting and aligning of tensions (Jarzabkowski et al., 2022; Sheep et al., 2017), alongside the rigid categorization in separate groups, to which specific moral orders (e.g., good, evil) are associated tend to produce extreme polarization (Fairhurst & Putnam, 2023). Such polarization, the rigid either-or view of things, leads to intractable conflicts and to the adoption of simplistic solutions that further hinder our capacity to seek synergies (Carmine et al., 2021). In these circumstances, a dispassionate AI could be seen as an aid to develop a more balanced view of matters. Yet, how can we avoid falling into the trap of confirmation bias and tribalism if we lack empathy?
 
A paradox theory perspective offers a useful conceptual frame, both to generate these questions and to address them. It explains the contradictions that often characterize organizational life as the expression of underlying, persistent contradictions between interdependent elements (Smith & Lewis, 2011) such as individual and collective, change and persistence, emotions and rationality characterized. If some of these tensions manifest as trade-offs for which a compromise solution can be found, in other cases actors are faced with conditions of undecidability, when organizational constraints make decisions self-defying and impossible to account for (Berti & Pina e Cunha, 2023). Paradox literature also offers a rich repertoire of ideas and practices that can be adopted to understand and navigate salient paradoxes (see Berti et al., 2021; Pradies et al., 2023, for recent reviews). Two essential conditions must be present for these coping mechanisms to emerge, harnessing the innovative potential of paradoxes: an appropriate mindset (Miron-Spektor et al., 2018), orienting actors towards the search of both-and accommodations (Smith & Lewis, 2022), and adequate agency, allowing them to deploy these synergic approaches (Berti & Simpson, 2021).
 
In this sub-theme, we continue to welcome submissions that aim to advance our understanding of paradox, dualities, and dialectics (Putnam et al., 2016). In particular, we wish to invite new contributions that explore paradoxes at the intersection of humans and technology, and what a more-than human approach means from a paradox perspective. This can also be an opportunity to address other relevant questions such as paradox knots (Sheep et al., 2017), emotions (Pradies, 2023), relationships (Pamphile, 2022; Pradies et al., 2021); paradox dynamics and processes (Fairhurst & Putnam, 2023); grand challenges (Carmine & De Marchi, 2023; Hahn et al., 2015; Jarzabkowski et al., 2019).
 
For example, we invite papers that explore some of the following, illustrative questions:

  • Can AI be used as a remedy against extreme polarization, offering a dispassionate accounts of facts or even aiding to formulate synergic solutions (Burton, 2023)? Or is the lack of empathy, reflexivity and the existence of hidden biases going to exacerbate the problem?

  • What role can AI play in staging paradox to bridge societal polarization and divides, fostering spaces for collaborative sensemaking and the co-creation of inclusive narratives (Greco et al., 2024)?

  • How can technology support paradox transcendence (Abdallah et al., 2011; Bednarek et al., 2017) by offering new ways to frame problems?

  • Emotions play an important role in navigating paradoxes (Pradies, 2023): what is their role in exploring the human/technology tensions and a more-than human approach?

  • What type of methods will arise from a more-than human approach to research?

  • What is the space for creativity in helping collaboration and cocreation between academic, practitioners and AI as they address paradoxical challenges (Sharma et al., 2022)?

 


References


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  • Alvesson, M., & Spicer, A. (2012): “A Stupidity‐Based Theory of Organizations.” Journal of Management Studies, 49 (7), 1194–1220.
  • Bednarek, R., Paroutis, S., & Sillince, J. (2017): “Transcendence through Rhetorical Practices: Responding to Paradox in the Science Sector.” Organization Studies, 38 (1), 77–101.
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  • Berti, M., & Simpson, A.V. (2021): “The Dark Side of Organizational Paradoxes: The Dynamics of Disempowerment.” Academy of Management Review, 46 (2), 252–274.
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Marco Berti is a Full Professor of Management at Nova School of Business and Economics, Universidade Nova de Lisboa, Portugal. He joined academia in 2015, after a 20+ years international career as a management consultant specialized in organizational development and strategy. Marco’s research has been published, among other journals, in ‘Academy of Management Review’, ‘Journal of Management Studies’, ‘Organization Studies’, and ‘Academy of Management Learning and Education’.
Camille Pradies is an Associate Professor of Management at EDHEC Business School, France. Using paradox theory, identity theories and/or institutional theory, she is interested in how individuals, groups and members of professions deal cognitively and emotionally with macro-level contradictions stemming from their organization and/or their environment. Camille’s research has been published, among other journals, in ‘Academy of Management Journal’, ‘Organization Science’, and ‘Organization Studies’.
Angela Greco is an Assistant Professor in Innovation Management at the Faculty of Architecture, Delft University of Technology, The Netherlands. She has been awarded the Top-female Delft Technology Fellowship in 2021, commending ground-breaking research efforts addressing urgent societal problems. Angela’s research has been published in several peer-reviewed scientific journals, including the ‘Academy of Management Learning and Education’, ‘Nature Portfolio Journals’, ‘Organization Studies’, and ‘Journal of Cleaner Production’.